Privacy Policy of MVB

Last Updated: 09.09.2020, including its subdomains together with all of their features and content and related or commonly-owned or operated websites (the “Website”), is made available by MVB US, Inc. (“MVB”).

How This Privacy Policy Applies

Your privacy is very important to MVB , and in order to best protect your information, MVB has adopted this privacy policy (“Privacy Policy”), which applies to any and all information you submit to MVB in connection with your access to and/or use of the Website. This Privacy Policy describes the information MVB collects from you through the Website, how MVB uses that information, and its legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to MVB . It also covers whether and how that information may be shared and your rights and choices regarding such information.

By using the Website, you are accepting the practices described in this Privacy Policy (including new versions of this Privacy Policy when and as they go into effect), and MVB’s {Terms and Conditions of Use}, which governs this Privacy Policy and contains all disclaimers of warranties and limitation of liabilities, and which constitutes a legally binding agreement between MVB and each individual, corporation, limited liability company, partnership, association, or other entity or party (a “Person”) that visits or uses the Website (collectively, “Users,” and each, a “User”, “you” or “your”). Capitalized words not defined in this Privacy Policy are defined in the {Terms and Conditions of Use}.

What Information MVB Collects and Receives

In order for you to use the Website, MVB needs to collect and process certain information, which depending on how you use the Website, may include:

  • Information you provide by using the Website, such as by completing forms the Website, such as your company name, Standard Address Number (SAN), company contact information, including your company’s billing and shipping address, company website/URL, and a contact information of an individual, which includes his or her name, email address and telephone number.
  • Details of any requests or transactions you make through the Website.
  • Information that is not personally identifiable, but that relates to your usage of the Website or that is necessary for the proper functioning or improvement of the Website, including: (i) times and dates and the extent of your usage of the Website; (ii) time zone, language, screen resolution, and other usage preferences you select when using the Website; (iii) device keyboard settings; (iv) usage history such as areas and pages within the Website that you access or use and/or which buttons on the Website you click on; (v) the search terms you entered into a search engine that may have led you to the Website; (vi) the Internet service provider (ISP) or mobile platform you use, and (vii) other device and Website access information such as your browser type, operating system, Internet Protocol (IP) address, referring/exit pages, and other unique device identifiers; and
  • Communications you send to MVB , such as when you request support, submit comments or questions, or report a problem to MVB .

MVB also collects and maintain aggregated, anonymized, or pseudonymized information to protect the safety and security of the Website, improve the Website, or comply with its legal obligations.

You may decline to provide MVB with some or all of your information. However, this will limit your ability to use the Website.

Types of Cookies MVB Utilizes

MVB uses the following types of cookies and other technologies:

  • Security: MVB secures the Website with cookies that facilitate security features and allow MVB to detect activity that might violate the {Terms and Conditions of Use}, such as unauthorized access or activity.
  • Localization: Some cookies help MVB provide localized experiences, such as displaying the Website in the local language.
  • Site Features and Services: Certain cookies provide greater functionality to the Website and help MVB deliver our products and services.
  • Performance: MVB uses performance cookies to help route traffic between servers and understand how the Website is performing so MVB can provide Users with the best experience possible.
  • Analytics and Research: Cookies and other technologies also help MVB to understand, improve, and research features and content on the Website.
  • Marketing and Online Behavioral Advertising: Cookies help us deliver targeted advertisements through web browsers and on social media platforms based on your activity on the Website and to track the performance of those ads. In some cases, our partners may use cookies to provide us with information about your interactions with their services. Those third-party cookies would be subject to such third-party service’s privacy policies. The Self-Regulatory Program for Online Behavioral Advertising program provides consumers with the ability to opt-out of having their online behavior recorded and used for advertising purposes. Visit {} to opt out of having your online behavior collected for advertising purposes.

Limiting or Blocking Cookies and Our Do Not Track Policy

Your browser may give you the ability to control cookies, which may depend on the type of cookie, and browsers can be set to reject browser cookies. However, blocking or deleting cookies may prevent you from using most of the Website.

Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. If you block cookies, certain features on the Website may not work. If you block or reject cookies, not all of the tracking described in this Privacy Policy will necessarily stop.

Note that certain options you select are specific to certain browsers and devices.

Web Beacons

MVB uses the information it collects for the following purposes:

  • To protect the Website;
  • To enable MVB to provide you and other Users with the Website, and to improve and promote the Website and services;
  • To address inquiries and respond to customer service requests, questions, and comments;
  • To contact you with newsletters, offers, promotions, and other product specials or to customize your experience on the Website;
  • To track and analyze use of the Website and MVB’s services, such as to identify trends, conduct data analysis, and determine the effectiveness of marketing and promotion efforts, and other service offerings, so that MVB can improve how its performance and provide Users with the best experience possible;
  • To maintain security and to enforce the {Terms and Conditions of Use} and comply with applicable law; and
  • For other purposes that MVB believes are necessary to protect its rights and the rights of others, or as otherwise described to you at the time of collection.

California Users

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed personal information to any third parties for those third parties’ direct marketing purposes. As explained elsewhere in this Privacy Policy, MVB will not sell or transfer your personal information to any third-party companies for their direct marketing purposes without your consent.

California Users who wish to request further information about MVB ’s compliance with this statute or who have questions more generally about the Privacy Policy and MVB’s privacy commitments to its Users should not hesitate to contact MVB at .

How MVB Shares the Information It Collects

Information MVB Never Shares Publicly

The following personal information is never publicly displayed or revealed to other Users:

  • Your name;
  • The date you register for any services MVB provides through the Website;
  • Your email address, IP address, mailing address, or phone number;
  • Any other identity verification information or documentation;
  • Any payment information you provide; and
  • Communications you send to MVB .

Information MVB Shares with Trusted Third-Party Service Providers

MVB may share certain information pertaining to you with certain trusted third-party service providers to help provide, improve, promote, or protect the Website, such as when MVB partners with payment processors or use services to help manage ads on other websites.

When MVB shares data with third-party services to help deliver the Website and MVB ’s services, MVB requires those service providers use your information only for the purposes MVB has authorized and protect your personal information at least to the same standards MVB does. MVB may also share information that is aggregated and anonymized in a way that it does not directly identify you.

Information MVB Shares to Protect MVB and Comply with the Law

MVB reserves the right to disclose information MVB collects from or about you when doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect MVB’s legal rights, property, or the safety of MVB, Users, or others.
You hereby authorize MVB to share or disclose your personal information, including, without limitation, any content, records, or electronic communications of any kind, when MVB determines, in its sole discretion, that the disclosure of such information is necessary to identify, contact, or bring legal action against you if and to the extent:

  • You are or may be violating the {Terms of Use} or this Privacy Policy;
  • You are interfering with the rights or property of MVB or a third party;
  • You are violating any applicable law, rule, or regulation;
  • Necessary or required by any applicable law, rule, or regulation; and/or
  • Requested by governmental authorities in the event of any investigation, act of terrorism, or instance of local, regional, or national emergency.

In the event that MVB is acquired by or merged with a third-party entity, or sells all or substantially all of its assets, MVB reserves the right, in any of these circumstances, to transfer or assign the information and content it has collected from Users as part of such merger, acquisition, sale, or other change of control.

In the unlikely event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, MVB may not be able to control how your personal information is treated, transferred, or used.

Data Retention

MVB will retain the information collected from or about you as long as necessary to provide you with the Website or MVB’s services, or as otherwise set forth in this Privacy Policy, and to the extent set out in this Privacy Policy and as necessary to comply with MVB’s legal obligations, resolve disputes, enforce our agreements, and protect MVB’s legal rights.
Additionally, MVB may retain indefinitely any aggregated, anonymized, or pseudonymized information collected, and may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format.

Cross-Border Data Transfers

MVB is based in the United States so your information will be collected and processed in the United States, which has its own laws governing data protection and access to it, including by the government. If you reside outside of the United States, be advised that the rules that protect your personal information under United States federal, state, and local law may differ from those of your home country.

Children’s Privacy

The privacy of children is of the utmost importance, and MVB is committed to complying with the federal Children’s Online Privacy Protection Act (COPPA). MVB does not knowingly collect, use, or disclose personal information from children under the age of thirteen (13). If MVB ever discovers that it has inadvertently collected personal information from a child under the age of thirteen (13) on or through the Website, MVB will delete it from its records as soon as possible.

If you are a parent or legal guardian of a child under the age of thirteen (13) and believe that MVB has collected personal information from your child, please email us at , and MVB will take steps to delete such personal information from its records as soon as possible.

Accessing Your Information

Users residing in certain countries, including citizens or residents of the European Economic Area, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of such User’s personal information. Even after you request MVB deletes your personal information, MVB may retain certain information as required by law or as necessary for its legitimate business purposes.

More specifically, these Users have the following rights:

  • The right to require free of charge (i) confirmation of whether MVB processes your personal information and (ii) access to a copy of the personal information retained;
  • The right to request proper rectification, removal or restriction of your personal information;
  • Where processing of your personal information is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the personal information concerning you in a structured, commonly used and machine-readable format or to have your personal information transmitted directly to another company, where technically feasible (data portability);
  • Where the processing of your personal information is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question;
  • The right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you; and
  • The right to take legal actions in relation to any breach of your rights regarding the processing of the personal information, as well as to lodge complaints before the competent data protection regulators.

As far as MVB processes your personal information on the basis of its legitimate interests, you can object to processing at any time. You can find a detailed description of MVB’s processing activities and the legal basis herein. If you object to such processing, MVB will ask you to state the grounds of your objection to examine the processing of your personal information and decide whether to adjust the processing accordingly.

Email Notifications

MVB want to communicate with you only if you want to hear from us. MVB will send you email relating to your transactions on or through the Website.
You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your notification settings. MVB will also send you service-related announcements when and as necessary. MVB will try to keep emails to a minimum and give you the ability to opt in to any marketing communications.

MVB maintains a strict no-spam policy. MVB will not use false or misleading subjects or email addresses, identify the message as an advertisement in a reasonable way, include MVB’s physical address, monitor third-party email marketing services for compliance, honor opt-out/unsubscribe requests quickly, and allow Users to unsubscribe by using the link at the bottom of each email.

If you are having problems unsubscribing, contact MVB at by forwarding the email communication and including the word “Unsubscribe” in the subject line and MVB will use reasonable efforts to remove you within seven (7) business days.

Please note that MVB will not process any unsubscribe requests submitted as direct replies to any newsletter.


MVB takes security seriously, and the security of your personal data is important to us. MVB follows industry-standard practices to protect the data MVB collects and maintains, including using Transport Layer Security (TLS) to encrypt information as it travels over the Internet.

However, the Internet is, by nature, not a secure environment and the nature of security risks is constantly evolving as are the technical and organizational industry standards relating to management of those risks. While MVB strives to keep current our security technology and will review, refine, and upgrade its security technology as MVB deems appropriate based on new tools that may become available in the future, the complete security of any information collected, stored or used by MVB cannot therefore be guaranteed.

In the unlikely event that an unauthorized third-party compromises MVB’s security measures, MVB will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use, or disseminate such information.

Updates to this Privacy Policy

MVB may change the terms of this Privacy Policy at any time. Whenever MVB makes a material change, MVB will post on the Website or send you an email. The effective date of the most recent version of this Privacy Policy will appear at the top of this page. New versions of this Privacy Policy will never apply retroactively.


Questions or comments about this Privacy Policy should be sent by email to or mail to:

6 Century Drive

Suite #130-4

Parsippany, NJ 07054

United States