Create or Convert Supplier Accounts

Suppliers may have different contact paths depending on whether you are applying for a brand-new account or looking to fill in a credit application to convert an existing account to terms. The below chart is designed for stores primarily selling books (trade accounts) and gives our most-requested contact information. If you are a new account, email and request an account application and be sure to fill in the credit application section. If you are an existing account, email and request a credit application.

For more information about creating supplier accounts, please view a free webinar from the Professional Bookseller School on this topic. You'll need to create a free account and login before clicking this link.

If you are a different type of retailer or need additional supplier contacts, please email our Customer Success Specialist.

Supplier New Accounts Convert Existing Accounts Notes
Chicago Distribution acctrec@press.uchicago.edu acctrec@press.uchicago.edu Plan to prepay for your first 2 orders before your request for terms will be considered.
Elsevier US tradeorders@elsevier.com
Hachette Email filled-in application to newaccounts@hbgusa.com CFSCreditAppApproval@hbgusa.com Can use Pubeasy/Pubnet with a prepay account if payment called in after each order. For credit terms approval, you need 3 existing credit references. No opening order required with application.
HarperCollins HarperIndieTeam@harpercollins.com HarperIndieTeam@harpercollins.com Must apply for terms for use with Pubeasy/Pubnet.
Ingram https://www.ingramcontent.com/get-started creditservices@ingramcontent.com For credit terms approval, you need to be able to provide at least 3 months of business bank statements.
MPS (Macmillan) Email filled-in application to AcctInfo@mpsvirginia.com AcctInfo@mpsvirginia.com Must apply for terms for use with Pubeasy/Pubnet and have a commercial shipping address (no residential deliveries). No opening order required. The first few orders placed on a new account will undergo manual review and release by your credit rep (status on Pubeasy will show as HELD during this period) so allow for extra processing time.
PRH newaccount@penguinrandomhouse.com customerservice@penguinrandomhouse.com Can use a prepay account with Pubeasy/Pubnet and card will be kept on file and automatically charged. For credit terms approval, you may need existing trade references.
Sage US Complete the account and credit applications at this page and email to credit@sagepub.com credit@sagepub.com Must apply for terms for use with Pubeasy/Pubnet.
Scholastic Email filled-in application to nsotradenewaccountsetup@scholastic.com nsotradenewaccountsetup@scholastic.com Must apply for terms for use with Pubeasy/Pubnet. No opening order required. Only supports North American accounts on Pubeasy.
Simon & Schuster IndieBiz@simonandschuster.com IndieBiz@simonandschuster.com Must apply for terms for use with Pubeasy/Pubnet. New accounts can be eligible for $1,000 of trade credit without publisher references.
Sourcebooks salesorders@sourcebooks.com salesorders@sourcebooks.com Must apply for terms for use with Pubnet. New bookstores without trade references can be eligible for terms accounts.
W.W. Norton https://wwnorton.com/booksellers credit@wwnorton.com Must apply for terms for use with Pubnet. New accounts require an opening order of 15 units.