Create or Convert Supplier Accounts

Suppliers may have different contact paths depending on whether you are applying for a brand-new account or looking to fill in a credit application to convert an existing account to terms. The below chart is designed for stores primarily selling books (trade accounts) and gives our most-requested contact information. If you are a new account, email and request an account application and be sure to fill in the credit application section. If you are an existing account, email and request a credit application.

If you are a different type of retailer or need additional supplier contacts, please email our Customer Success Specialist.

Supplier	New Accounts	Convert Existing Accounts	Notes
Chicago Distribution	acctrec@press.uchicago.edu	acctrec@press.uchicago.edu	Plan to prepay for your first 2 orders before your request for terms will be considered.
Hachette	newaccounts@hbgusa.com	CFSCreditAppApproval@hbgusa.com	For credit terms approval, you need 3 existing credit references.
HarperCollins	HarperIndieTeam@harpercollins.com	HarperIndieTeam@harpercollins.com
Ingram	https://www.ingramcontent.com/get-started	creditservices@ingramcontent.com	For credit terms approval, you need to be able to provide at least 3 months of business bank statements.
MPS (Macmillan)	AcctInfo@mpsvirginia.com	AcctInfo@mpsvirginia.com
PRH	newaccount@penguinrandomhouse.com	customerservice@penguinrandomhouse.com	For credit terms approval, you may need existing trade references.
Scholastic	nsotradenewaccountsetup@scholastic.com	nsotradenewaccountsetup@scholastic.com
Simon & Schuster	IndeBiz@simonandschuster.com	IndeBiz@simonandschuster.com	New accounts can be eligible for $1,000 of trade credit without publisher references.
Sourcebooks	salesorders@sourcebooks.com	salesorders@sourcebooks.com	New bookstores without trade references can be eligible for terms accounts.
W.W. Norton	https://wwnorton.com/booksellers	credit@wwnorton.com	New accounts require an opening order of 15 units.