Create or Convert Supplier Accounts
Suppliers may have different contact paths depending on whether you are applying for a brand-new account or looking to fill in a credit application to convert an existing account to terms. The below chart is designed for stores primarily selling books (trade accounts) and gives our most-requested contact information. If you are a new account, email and request an account application and be sure to fill in the credit application section. If you are an existing account, email and request a credit application.
For more information about creating supplier accounts, please view a free webinar from the Professional Bookseller School on this topic. You'll need to create a free account and login before clicking this link.
If you are a different type of retailer or need additional supplier contacts, please email our Customer Success Specialist.
| Supplier | New Accounts | Convert Existing Accounts | Notes |
|---|---|---|---|
| Chicago Distribution | Email [acctrec@press.uchicago.edu](mailto:acctrec@press.uchicago.edu) and ask for a new account application. | Email [acctrec@press.uchicago.edu](mailto:acctrec@press.uchicago.edu) and ask for a credit application. | Plan to prepay for your first 2 orders before your request for terms will be considered. |
| Elsevier US | Email tradeorders@elsevier.com and ask for a new account application. | ||
| Hachette | Email filled-in [application](https://info.pubnet.org/assets/downloads/HBG-NEW-ACCOUNT-APPLICATION.pdf#asset:208476@1) to [newaccounts@hbgusa.com](mailto:newaccounts@hbgusa.com) | Email [CFSCreditAppApproval@hbgusa.com](mailto:CFSCreditAppApproval@hbgusa.com) and ask for a credit application. | Can use Pubeasy/Pubnet with a prepay account if payment called in after each order. For credit terms approval, you need 3 existing credit references. No opening order required with application. |
| HarperCollins | Email [HarperIndieTeam@harpercollins.com](mailto:HarperIndieTeam@harpercollins.com) and ask for a new account application | Email [HarperIndieTeam@harpercollins.com](mailto:HarperIndieTeam@harpercollins.com) and ask for a credit application. | Must apply for terms for use with Pubeasy/Pubnet. |
| Ingram | [https://www.ingramcontent.com/get-started](https://www.ingramcontent.com/get-started) | Email [creditservices@ingramcontent.com](mailto:creditservices@ingramcontent.com) and ask for a credit application. | For credit terms approval, you need to be able to provide at least 3 months of business bank statements. |
| MPS (Macmillan) | Email filled-in [application](https://info.pubnet.org/assets/downloads/MPS-Account-Application.pdf) to [AcctInfo@mpsvirginia.com](mailto:AcctInfo@mpsvirginia.com) | Email [AcctInfo@mpsvirginia.com](mailto:AcctInfo@mpsvirginia.com) and ask for a credit application. | Must apply for terms for use with Pubeasy/Pubnet and have a commercial shipping address (no residential deliveries). No opening order required. The first few orders placed on a new account will undergo manual review and release by your credit rep (status on Pubeasy will show as HELD during this period) so allow for extra processing time. |
| PRH | Email [newaccount@penguinrandomhouse.com](mailto:newaccount@penguinrandomhouse.com) and ask for a new account application. | Email [customerservice@penguinrandomhouse.com](mailto:customerservice@penguinrandomhouse.com) and ask for a credit application. | Can use a prepay account with Pubeasy/Pubnet and card will be kept on file and automatically charged. For credit terms approval, you may need existing trade references. |
| Sage US | Complete the account and credit applications at [this page](https://collegepublishing.sagepub.com/resources-for/booksellers) and email to [credit@sagepub.com](mailto:credit@sagepub.com) | Email [credit@sagepub.com](mailto:credit@sagepub.com) and ask for a credit application. | Must apply for terms for use with Pubeasy/Pubnet. |
| Scholastic | Email filled-in [application](https://info.pubnet.org/assets/downloads/Scholastic-Retail-New-Acct-Request-Form.pdf) to [nsotradenewaccountsetup@scholastic.com](mailto:nsotradenewaccountsetup@scholastic.com) | Email [nsotradenewaccountsetup@scholastic.com](mailto:nsotradenewaccountsetup@scholastic.com) and ask for a credit application. | Must apply for terms for use with Pubeasy/Pubnet. No opening order required. Only supports North American accounts on Pubeasy. |
| Simon & Schuster | Email [IndieBiz@simonandschuster.com](mailto:IndieBiz@simonandschuster.com) and ask for a new account application. | Email [IndieBiz@simonandschuster.com](mailto:IndieBiz@simonandschuster.com) and ask for a credit application. | Must apply for terms for use with Pubeasy/Pubnet. New accounts can be eligible for $1,000 of trade credit without publisher references. |
| Sourcebooks | Email [salesorders@sourcebooks.com] (mailto:salesorders@sourcebooks.com) and ask for a new account application. | Email [salesorders@sourcebooks.com] (mailto:salesorders@sourcebooks.com) and ask for a credit application. | Must apply for terms for use with Pubnet. New bookstores without trade references can be eligible for terms accounts. |
| W.W. Norton | [noopener noreferrer](https://wwnorton.com/booksellers) | Email [credit@wwnorton.com](mailto:credit@wwnorton.com) and ask for a credit application. | Must apply for terms for use with Pubnet. New accounts require an opening order of 15 units. |