Retailer Electronic Ordering Requirements

MVB's direct electronic ordering services help put your business on a sustainable path by increasing your profit margins and operational efficiencies, but electronic ordering does have two prerequisites you must meet before you can use it:

You need to have opened at least one qualifying direct supplier account. 

  • Tip: If you don't yet know your account number with a supplier or who to ask for it, you may not yet have a qualifying account. Please contact us for help.
  • New businesses should wait to open their MVB account until they have their final book shipping address, but you can apply with us while simultaneously opening supplier accounts.
  • MVB can give you supplier contacts and share resources to guide you through the process of opening accounts, but we cannot open accounts for you.
  • Most suppliers require accounts to be on credit terms and to be in good standing (no overdue payments). In North America, Penguin Random House and Hachette Book Group will link prepay accounts.
  • Some suppliers have other requirements (for example, a minimum order volume or that you are a domestic account).
  • MVB does not have access to your supplier account details and cannot confirm that you have a qualifying account on our own, but we are happy to act as a liaison and help you get the answers you need. Please contact us for help.

Each supplier must approve you for your chosen electronic ordering channel.

  • Depending on your region, MVB may offer electronic ordering options with different access channels (point-of-sale system or web browser) and/or technologies (EDI or API). If you're not sure which service to register for, please contact us.
  • Before a supplier will process your electronic order through MVB, you must first request an "account linking".
  • The process to request an account linking is slightly different depending on your ordering channel, but it generally involves providing your supplier ship-to account number, ship-to address, and MVB service username. (We will provide you with specific instructions once you register.)
  • The supplier will validate the request against their records and confirm once you are allowed to order.
  • Some suppliers will only approve one electronic ordering channel. If you desire to use more than one, please contact us.